Shipping , Return & Refund Policy
Customer Service Hours:
- Monday-Friday
- 9:00 a.m. - 6:00 p.m. CST
- Closed Weekends & Major Holidays
Order Processing & Shipping:
- All orders are processed and shipped in the order they are received.
- Standard Shipping: 3-5 business days (excludes weekends and holidays).
- Sale Orders: 7-10 business days (excludes weekends and holidays).
- Please allow adequate time for processing and delivery during peak times or sales events.
Local Pickup:
- Available for customers in the Little Rock metro area and surrounding regions.
Damages & Issues:
We take great care to ensure your order arrives in perfect condition. However, if you receive an item that is defective or damaged, please inspect your order immediately and contact us so we can evaluate the issue and resolve it promptly.
Exchanges & Refunds:
- No Exchanges or Refunds: All sales are final. Please ensure you review your order carefully before completing your purchase.
Returns & Redelivery:
- If an order is returned to us due to an incorrect address or other delivery issue, we will attempt redelivery for an additional shipping fee.
Order Concerns:
If you have any issues or concerns with your order, don’t hesitate to reach out during our customer service hours. We are here to assist and ensure your satisfaction.
Thank you for your understanding and support as we work to provide the best service possible!